Payment Policy
Effective Date: January 1, 2025
Company: Jessica & Jennifer New York
Website: jj-newyork.com
Email: info@jj-newyork.com
1. Overview
Jessica & Jennifer New York provides several secure payment methods to ensure a smooth and trusted shopping experience. Available payment options may vary depending on your location, device, and currency. Customers are responsible for verifying which payment methods are available in their region before completing an order.
2. Accepted Payment Methods
We currently accept the following payment options:
Credit and Debit Cards – Visa, Mastercard, American Express, and Discover
PayPal – for a fast and secure checkout experience
Apple Pay – available on supported devices and browsers
Google Pay – available for users with compatible devices and accounts
All transactions are processed in U.S. Dollars (USD) unless otherwise stated. If your bank or card operates in another currency, conversion rates and fees may apply according to your provider’s policies.
3. Payment Security
All transactions on jj-newyork.com are processed using encrypted SSL (Secure Socket Layer) technology to ensure the confidentiality and protection of your payment data.
Jessica & Jennifer New York does not store, process, or have access to your full credit card or payment details. All payments are securely handled through trusted, PCI DSS–compliant third-party processors such as Shopify Payments and PayPal.
Your billing information is used solely to verify and complete your order securely.
4. Payment Processing
Orders are processed only after full payment has been successfully authorized and received. In some cases, additional verification may be required to prevent fraud or unauthorized use.
If a payment fails or is declined, please verify that your billing information and card details are correct. Orders that are not successfully paid will not be fulfilled.
5. Refunds
If you are eligible for a refund under our Return & Refund Policy, the approved amount will be credited back to the original payment method used at checkout. Refunds are typically processed within 14 business days after the returned item has been received and inspected.
Refund processing times may vary depending on your financial institution or payment provider. Original shipping fees are non-refundable.
6. Taxes and Currency
All prices listed on jj-newyork.com are displayed in U.S. Dollars (USD) and exclude applicable state or local sales taxes. Taxes will be calculated and displayed at checkout based on your delivery address.
International customers should note that import duties, customs fees, or taxes may apply according to their country’s regulations. These costs are the responsibility of the customer.
7. Contact Information
For any questions or assistance regarding payments, please contact our customer service team.
Jessica & Jennifer New York
Email: info@jj-newyork.com
Website: jj-newyork.com
Customer Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
Compliance:
This Payment Policy complies with United States Federal Trade Commission (FTC) regulations and Payment Card Industry Data Security Standards (PCI DSS).